Update: After our report was published and widely shared, the issue has finally been resolved. The complainant, Shreya Agarwal, has confirmed that Lakmé Fashion Week responded and took action. You can see her message and thanks on Twitter: @shreya7591.
Fraud Alert: Lakmé Fashion Week Twitter Contest Gone Wrong
Reported By: Shreya Agarwal
Targeted Entity:
- Website: lakmefashionweek.co.in
- Twitter Handle: @LakmeFashionWk
This is a detailed personal experience shared by Shreya Agarwal regarding a horrible and humiliating experience with a Twitter contest organized by Lakmé Fashion Week (LFW). Despite being announced as a winner of a designer outfit, she faced continuous delays, false promises, and disrespectful treatment for nearly six months.
The Contest and Initial Excitement
In March, LFW ran a Twitter contest in which Shreya won a designer outfit by Indigene. Excited and overjoyed, she shared the news with friends and family. She promptly messaged Lakmé Fashion Week on both Twitter and Instagram with her details.
However, for the rest of March, there was no reply. In April, LFW finally messaged her, stating the prize would be delivered 30 days post-event. She waited patiently.
False Promises and Delays
May came and went with no response or prize. In June, after repeated follow-ups, LFW responded again, saying the designer would dispatch the outfit within two weeks. As expected, two weeks passed, and nothing arrived.
Eventually, on July 21st, she received a call from Manav from LFW, stating the prize had “lapsed” and they could now only offer her:
- Free passes to Lakmé Fashion Week
- Exclusive LFW merchandise (to be given on arrival)
Although disappointed, Shreya agreed, hoping at least to receive the merchandise that was promised.
Poor Communication and Disrespect at the Venue
LFW 2023 was scheduled from 24th to 28th August. Despite being promised an email confirmation, none arrived by August 16th. After she followed up, Manav finally responded and asked her to collect passes two days before the event. However, no proper venue details or phone number were provided.
On the 24th, she went to the venue and met Manav. He only gave her passes for Day 1 and asked her to return every day for the next day’s passes—contradicting his earlier promise of providing all passes together.
On Day 2, she called ahead, and although Manav confirmed, he made her wait 20 minutes outside, cutting her calls repeatedly. When she requested her full set of passes and the merchandise, he promised delivery at 4 PM. At 4 PM, he again cut her call, messaged saying he was “busy,” and eventually never appeared. She left with no merchandise, no calls, no updates.
A Disrespectful Experience with a Reputed Brand
This prolonged and disrespectful behavior caused huge disappointment. A brand like Lakmé Fashion Week, known for its glamorous public image, displayed shocking unprofessionalism behind the scenes.
Shreya rightly questioned:
“Would I have been treated better if I were a celebrity or influencer? Is this how reputed brands value regular fans?”
Despite being a doctor with limited time, she made time to attend events only to be disrespected repeatedly.
Aftermath and Final Resolution
Finally, after Shreya shared this experience on Twitter, the LFW Twitter team replied, asking her to wait 2 more weeks for the promised hamper. Again, there was no delivery after the deadline.
After our platform published this issue and tagged the respective brand accounts, LFW responded, and Shreya received her merchandise. She publicly thanked us for helping her get a resolution.
📷 Shreya Agarwal’s Tweet: “Thanks for taking action and helping resolve my problem!”
Final Words – A Warning to Contest Participants
This incident serves as a caution for anyone participating in Twitter or Instagram giveaways by big brands. Always:
- Take screenshots of communications.
- Keep records of delays or no-responses.
- Report publicly if your issue is ignored.
- Share your story on platforms like ours to create awareness.
If you’ve had a similar bad experience with any brand, influencer, or contest platform, contact us. We’ll help you report it publicly and seek a resolution.
✅ Resolved Scam Case
🔴 Avoid Twitter Contest Scams
🧾 Genuine Giveaway or Fraud? Check Before You Trust
